Shipping policy

Shipping Policy

At tidyjoy., we want getting your home cleaning essentials to be simple and convenient.

Where We Deliver

We offer delivery to eligible locations across Pakistan through our courier partners. Delivery availability is confirmed at checkout.

Shipping Charges

Our current standard domestic shipping rate is Rs. 250.

Your applicable delivery charge will be displayed at checkout before you confirm your order.

Order Processing & Delivery

We aim to prepare and dispatch orders promptly.

Delivery times may vary depending on your city, courier operations, weather conditions, and public holidays.

Cash on Delivery

Cash on Delivery (COD) is available for eligible orders. Please keep the payable amount ready when your parcel arrives.

Delivery Information

Please provide your complete address and an active phone number when placing an order.

Our delivery partner may contact you to confirm your address or coordinate delivery.

Damaged or Incorrect Deliveries

If your parcel arrives damaged, leaking, or contains an incorrect product, please contact us at tidyjoy@proton.me with your order number and photographs of the issue.

We'll review your concern and help resolve it according to our Return & Refund Policy.

Need Help?

Email: tidyjoy@proton.me

Website: www.tidyjoy.co